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Legal

Company Information

Corporate identity, regulatory disclosures, and official contact information.

Effective for the R.O Tailored Travel website and direct bookingsLast updated: 29 August 2026

Trading identity

R.O Tailored Travel is operated by Romantic Odyssey Lda., Portuguese tax identification number 517261480.

Registered office

Rua de Chibuto, Lote 410, R/C Esq., 1800-057 Lisboa, Portugal.

Licensing

Licence reference 004/2023. Services may be performed by Romantic Odyssey Lda. or by appropriately licensed and insured partners selected for the confirmed journey.

Contact

Customer service and privacy: booking@rotailoredtravel.pt. Telephone: +351 919 732 224.

Prices and taxes

Consumer prices are presented in euros with the applicable VAT treatment and identified service costs disclosed before confirmation. Romantic Odyssey Lda. is the invoicing entity unless a separately identified licensed partner contracts directly with the client for a specific service.

Complaints and dispute resolution

The Complaints page links to the official Electronic Complaints Book and the Portuguese directory of authorised consumer dispute-resolution entities.

Website responsibility

Romantic Odyssey Lda. is responsible for the commercial content published under the R.O Tailored Travel name and maintains records of the service providers used to operate the website.

Questions about this policy? Contact our concierge team for clarification about a booking, your personal data, accessibility, or the terms applicable to a particular journey.